Wide Selection of Disability Support Services
Services
Support Coordination
It is our aim to help connect you to the best supports and services to meet the objective of your plan. We encourage and ensure you exercise meaningful choice and control over the supports you receive that maximise value for money. We coordinate and deliver the best wrap-around resources and services you deserve to help you live the way you choose.
Support Work
We know that getting out of the house can make a big difference. Our friendly staff will take you out to socialise with your friends and family or take you to recreational activities, events or just to the park, creek or the beaches to appreciate the beauty of Cairns. Our dedicated support staff will help you with daily activities like cook, clean and more. For your medical appointments, we transport you and give you the physical and emotional support when needed.
Support Independent Living
We help support you to live as normal as you can in your home. This may include supervision with daily tasks, personal care or cooking meals, helping you with your laundry to help you live as independently as possible while building your skills.

Our Services
Specialist Support Coordination
Yes, we offer Specialist Support Coordination. This is for people whose situations are more complex and who need specialist support.
A specialist Support Coordinator will assist participants to manage challenges in their support environment and ensuring consistent delivery of service.
Access and Maintain Employment or Higher Education
Konnect Em Services assist participants in their job adventures and supports in retaining their job and employment opportunities.
We use a strength-based approach to guide individuals in exploring their strength in what work means for them. We provide the appropriate services for training and up-skilling, as well as address any barriers that may be in their way of success and help them to sustain their employment.
We also advocate strongly for workplace readjustments, modifications and specialise job customisation to suit our participant’s needs in an inclusive work environment.
We give advice to participants to obtain skills training, help them with the arrangements and orientation processes in their transition to further education.
Support Coordination.
Assist in life Stages, Transitions & Supports
Konnect Em Services provides support coordination to participants in choosing the lifestyle they want, whether the service is short or long-term. We focus on the participant’s strength and use a person-centred approach to coordinate their arrangements. This involves the participant in the decision-making to make their choices to best suit their living arrangements at home and be involved in their community. Our services provide support connections in working with a multidisciplinary team efforts in the disability and community sector to accommodate and provide the best support for all our participants.
Assist Daily Personal Activities
Our talented and dedicated team provide a high standard of support for our participant’s daily tasks and regular personal activities whilst providing supervision during these tasks. Our staff follow the level of assistance incorporated in the NDIS plan and identify the appropriate levels of support to be carried out.
It is important to have a good relationship with our participants as highlighted in our motto as in creating relationships, support and success. Our staff work by this motto to get to know the participant and understand their need in order to support them to the fullest in a personalised manner with respect. These supports include;
- maintaining clean personal areas and preparing healthy meals to support client nutritional needs.
- Assist with daily living needs, including bathing and personal grooming, maintain self-esteem and general wellness.
- keeping household areas clean and well-stocked, run errands, manage laundry, kitchen, disposal of rubbish, cook, clean and complete weekly grocery shopping.
Daily Tasks/Shared Living Arrangement
We assist and guide our participants in the shared living environment as best as we can to avoid any challenges. We assist and supervise daily tasks and personal activities with a good routine that they are comfortable within this living arrangement whilst we focus on helping them develop their skills to live autonomously as possible. These supports include:
- Helping you budget your finances
- Assisting you to pay your bills/rent, using online and other methods
- Assist you with any written communication; online or in paper format
- Supporting you maintain positive relationships with family and friends
- Support with good strategies for shared living arrangement to maintain harmony
- Assist with any daily household tasks; meal preparations, domestic tasks
- Help you with your grocery shopping pick-up and online grocery orders
- Support you to attend your appointments
- We follow your dietary plans to help you maintain good health and wellbeing
Innovative Community Participation
We support our participants to get involved in the community to improve their well-being and to build necessary skills to be confident and be able to connect with people and participate actively in the community.
We also support our participants by assessing their current skill sets to identify where their strengths lie, so that we can direct them to the right tuitions, coaching or any skill building activities such as art classes, dance classes, pottery classes, sport coaching and more.
We know that actively getting involved helps build their talent and empowers them to gain self confidence and feel independent and have a sense of self accomplishment.
Development-Life Skills
It is our aim to support participants to be trained and develop new life skills and enhance their current skills to be confident to live independently. We support, supervise and also aid our participants to be confident to have a go at what they learn, whether it’s to pay a bill, prepare a budget and plan a finance or to walk through on how to catch public transport or a taxi, or to give assistance on how to type up your resume.
We demonstrate and model social skills for you to take on board, such as greeting people, sharing in a conversation or apologising. Building on these skills helps participants to be confident and independent when taking part in community events, social gatherings and in their dealings with daily personal activities.
Participate in Community
The involvement of participants in community is empowering itself as community interaction can have a positive effect in a participant’s life.
It is vital for participants to be given the opportunity to interact and engage in community, social, recreational or economic activities.
Our team will manage your need and take you out to social events, theme parks, musical shows, cultural shows, local fairs, leisure activities, to the movies and take you shopping.
Therapeutic Supports
Konnect Em Services assist participants with therapeutic supports to help improve functional skills and independence to improve daily and practical activities such as managing personal care, listening and communicating, building positive relationships and actively participating in the community.
We use various social work theories to guide our interventions when providing social work practice based therapies such as, cognitive behavioural therapy, crisis intervention, narrative therapy, problem solving model, solution-focussed therapy. However, we work with a multidisciplinary team in the disability sector and can connect you to other services such as physiotherapy, psychologists, and other counselling services.
Group/Centre Activities
Konnect Em Services support participants to get involved in activities that are group or centre based, that allows participants to enjoy a wide variety of social interaction and experiences. These activities can include group sports (volleyball, basketball, netball), arts and craft, music, trivia and day trips.
Our team can support you with group based activities such as taking you to dance classes, cooking classes and to any sports you prefer.
Job Readiness
A large part of our services at Konnect Em Services involve assisting clients in their employability. We support our participants search for job availabilities and retain any potential opportunities that may come up.
We use a strength-based approach to guide individuals in exploring their strengths and work through any potential barriers that may be in their way of success. We also advocate strongly for workplace readjustments and modifications, in order to suit participant’s needs in an inclusive work environment.
Innovative Community Participation
We encourage all participants to get involved in the community, in order to improve their well-being and establish contact and connect with other people. Whether it’s within Konnect Em Services or in the wider community, we encourage participation in sports, arts and crafts, dance classes, cooking classes and trivia nights.
Involvement in these activities that are group or centre based allows participants to enjoy a variety of social experiences.
Daily Life Skills
Our ultimate aim at Konnect Em Services is to enable our clients to live independently and form strong relationships with other people. The Shared Living Arrangement (SIL) helps clients to adapt to living in a shared environment, whilst we focus on helping them develop their skills to live autonomously.
Activities we assist individuals in developing include: solo travel, understanding social cues, greeting people, sharing in a conversation, laundry, cleaning, gardening and meal preparation. We also have specialists who use social work theories such as, cognitive behavioural therapy, crisis intervention, narrative therapy, problem-solving model and solution-focussed therapy. We also offer optional physiotherapy, psychology and counselling services to promote our client’s mental wellbeing.